Frequently Asked Questions

Q. Do you do free quotes?

A. Yes, we will come and visit you and discuss what work you would like doing, we will then measure up, take the measurements away to work out the cost then send you a quotation either by e-mail or by post, whichever you prefer. We can also bring samples for you to look at while we are measuring.

Q. Is the work guaranteed?

A. Yes. All work has a 5 year installation guarantee and if you choose Marshalls or Natural Paving products they have a 10 Year Product Guarantee.

Q. Do I need planning permission for a new driveway?

A. You don’t need planning permission as long as:
1. Surface water is collected into a channel drain and disposed of into a soak away or a rain garden, or
2. Permeable paviors are used.

Q. How deep do you excavate the foundations?

A. All foundations are excavated to the recommended minimum depths which is 250mm for driveways and 150mm for patios. If while excavating we find the soil soft, we can excavate further to ensure no sinking.

Q. Do you use sub contractors?

A. We only use subcontractors for extras, eg: iron railings, fencing etc., All our staff are employed and are fully trained. We are fully trained in SUDS (sustainable urban drainage systems) and can give you advice on water drainage.

Q. Can you provide drawings?

A. Yes, we can provide a CAD drawing.

Q. What makes Cotswold Paving & Landscaping so special?

A. We care about what your finished project looks like as much as you do, combine this with our excellent customer service and after care and we frequently get thank you letters from customers like this one below:

Hi Gary,

Suzie here from Holly Blue House.

I just wanted to say a huge thank you to you:

First of all for the wonderful job you and your team have done on our garden.  Your team were a delight to have here and you have been one of the most professional outfits we have had the pleasure of working with (and we have worked with a lot!).  We love the garden and are amazed at how you managed to create the perfect solution from our vague and ever-changing brief!  We will, as you know, whole-heartedly recommend you to anyone else looking for a landscaper and if you want someone to act as a referee for you please don't hesitate to ask.

My parents move down here towards the end of this year and will have a new garden to landscape in due course so expect another call from us then!

Suzie

 

If you have any other queries please do not hesitate to contact us by e-mail or telephone and we will be happy to answer your questions.